MOCAHostess and event staffing agency

Scope of work

Conference and event hostesses

Registration desk, guest check-in, cloakroom and room guidance — order from the entrance to the closing.

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Conference and event hostesses — Coffee break at a conference

What the job involves

At a conference, gala or opening, first impressions are made at the door. The registration team decides whether a guest finds the right room without asking three people, and whether the badge queue clears within fifteen minutes.

  • participant registration and badge handout
  • reception desk, cloakroom and information point
  • directing guests to rooms and event zones
  • supporting speakers and coordinating breaks
  • handling VIP areas and guest lists
Conference and event hostesses — Cloakroom service at an event
Cloakroom service at an event

Working with an exhibitor from abroad

We agree the language level for the specific task, not in general terms. One level is enough to invite visitors to the stand and point them in the right direction; a noticeably higher one is needed to talk about how the product is applied. Stating the language without the level is the most common source of disappointment after day one.

We also need a short briefing: who your customer is and what question identifies them. Our staff will not replace your sales team and we do not pretend otherwise — the job is to recognise the right person and hand the conversation over.